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	Diversified Computer Services -- The Missing Link in Computing Frequently Asked Questions

At DCS, we know how intimidating computers can be if you are unfamiliar with the hardware and software components of a system. We appreciate our expertise and ease of use with networks and technical issues, and try to pass our knowledge over to you in a language you can understand, and in terms of real world application that you can apply. We've compiled a list of some of our most frequently asked questions for several reasons: To expand your knowledge, To have instant answers at your fingertips, and to see that others have the same questions and perplexities when it comes to computers that you do. If you're really feeling technically challenged, we invite you to visit computer stupidities. Besides being completely amused, you'll realize that many, many others know a lot less about how to operate a computer than you do.

Common Issues
What do I do when my computer is locked up? Try holding down the ctrl, alt, and delete keys simultaneously, for a second. Select any program that says "Not Responding" and click the End Task button. Repeat until all tasks are ended. If you are still having problems, then you need to shut down the system manually and wait a few minutes before you reboot. WARNING: YOU WILL LOSE ANY UNSAVED INFORMATION IN ALL OPEN PROGRAMS WHEN SHUT DOWN MANUALLY.
Why doesn't the power button turn off my PC? You need to press on the power button and hold it down for up to 10 seconds for your system to shut down.
What does an "Out of Memory" error mean? There are a couple of things that could be happening: You could have too many applications running, or you could have too many documents with lots of graphics open. First, acknowledge the error message then check the taskbar to see what applications are running. Close the applications that you aren't using. Second, if you don't have extra applications running, check the window menu of the application that is running to see what documents are open. Close the documents you aren't using (remember to save them first), and then try completing your task. If you still get the error, exit everything and reboot the machine.
Disk Error or Non-System Disk You may have left a disk in the drive that the error is stemming from. Remove it and press any key on the keyboard to reboot the computer. If you don't have a disk or CD in any of the drives, and the message is accompanied by a winding noise, shut the system down, wait a few minutes, and then reboot it.
The icons on my screen are a different size. What happened? Depending on what has been done to your computer, your screen resolution and/or color depth may have been changed. We generally set the screen resolution at 1024x768 or 800x600 with a color depth of 256 colors. If you need to change your settings, right click on your desktop and then click properties. Go to the settings tab and adjust accordingly.
My new NT system has an Administrator user name, what's the password? New systems are shipped with a blank administrator password. Simply press the ''OK' button or the 'x' in the upper right hand corner to access Windows. WARNING: BE SURE TO CHANGE YOUR ADMINISTRATIVE PASSWORD IF OTHERS HAVE ACCESS TO YOUR PC.
Why can't I access the internet through my cable modem when the cable company says the cable modem is working? You may have a cable modem sharing device. Try unplugging the power cable from this device and wait 30 seconds. Plug the power cable back in and then restart your computer. This may fix the problem.
Contact us today at (313) 571-2556 or toll free at 1(800) 571-6715 for your free no-obligation quote. You'll be surprised at how reasonable we are, and thrilled with the quality of service that you receive from the pros at DCS. Home \| Profile \| How We Can Help \| Complete Systems \| Lans & Wans \| Business Solutions \| Consulting Services \| Web Page Design \| Contact